The SKINterview! A skin care conversation with Amanda Cooper, RN, CLT, Certified Aesthetic Consultant
Amanda Cooper is a registered nurse, certified laser technician, and skin care expert at The Skin Center at Southgate Medical Group.
More than that, she’s a sister, a mother of three, and a cherished friend.
Here at The Skin Center, we sat down with Amanda to ask some skin care questions that people are dying to know. Amanda’s experience, expertise, and undeniable charm are on full display in this exclusive SKINterview!
Here’s what she has to say and how she can help YOU achieve ALL your skin care goals.
Which new technology are you most excited about for patients to experience at The Skin Center? Why?
Microneedling! I love that this treatment is very natural and affordable, too. For this procedure, we create micro-channels in the skin with tiny needles. No heat, light, or chemicals are involved! Then, when the body heals itself, it boosts collagen and elastin.
This simple procedure improves so many common aesthetic complaints like fine lines, enlarged pores, hyperpigmentation, and acne scars!
What is your most memorable patient interaction? What was their goal, how did you achieve it, and what was their response?
The most rewarding service I perform is laser hair removal on women’s faces. Facial hair can be very upsetting for women, especially when the hair is dark and coarse—not to mention it causes a lot of anxiety because they’re constantly worrying about the hair being visible.
Laser hair removal is so life-changing for many of these women, and being able to share their happiness is so rewarding every time!
Why should a patient choose a medical setting like The Skin Center over a spa-like setting?
When undergoing aesthetic treatments, it is important to trust your provider. Treatments often come with serious risks and potential complications—but as trained medical professionals, we have the necessary knowledge of the human body and skin to perform them safely. I think this is a major benefit of choosing a medical office vs. a spa.
What can a patient expect from a consultation, and why is it such an important part of the process?
A consultation is a very important first step to any aesthetic treatment. We need to sit down with the person, discuss their concerns with their skin, review their medical history and medications, and decide on an appropriate treatment for them. Then we need to discuss the details of how the treatment works, what realistic expectations should be, and the cost. Then we can schedule their first treatment and let the fun begin!
What are the most popular products, treatments, or services right now? What are people trying to achieve?
Our most popular services have stayed consistent over the past 5 years. Our top four are laser hair removal, Botox/Dysport, laser tattoo removal, and CoolSculpting. No matter what the service is, everyone is just trying to feel more confident and comfortable in their own skin!
Can you think of a time where a patient came in for one thing, but after a consultation, you helped them recognize that a different service would be better? What happened? How’d it go?
Quite often, patients come into our office with a particular service in mind—something they’re interested in based on their own research. But after we sit down and start talking and learning more about them and their expectations, I may recommend a different service that would help them more.
I always explain my reasoning, which is based on my 10+ years’ experience in this field, to help educate them and make them feel comfortable.
My bottom line is making people happy with their whole experience here, from check-in and check-out to their results, so it’s important that I guide them in the right direction at their consultation.
Public opinion might suggest that skin care services are for women only. Which skin care services are popular among men?
Based on recent stats, only 10% of our patient population are men. But yes, we have male patients come in to benefit from all our services! The most common services that men pursue are laser tattoo removal, laser hair removal, acne scar treatments, and Botox/Dysport.
Meet Amanda Cooper in person!
Amanda is the kindest, coolest, sweetest medical professional you’ve ever met. And she can’t wait to meet you! Are you looking for an experienced skin care pro to help you achieve your skin care goals? Schedule your free consultation today!
